Thank You T-Shirt FAQ

Question: How do I select my T-shirt size?

Answer: T-shirt size selection will be made via email, so please make sure you have access to your inbox, and that you have a current email address on file with us. To ensure you receive our emails, please add hello@t.air1.com and air1@air1.com to your address book. Be sure to check each folder of your email.

Question: How do I recieve my shirt?

Answer: Your T-shirt will be shipped to the address we have on file. Please log in to your My Account to verify the address is correct.

If you are having trouble accessing your My Account, it is possible you’re using a different email address than the one we’ve associated with your giving, or you don’t have online access already set up. Please contact us and we will help!

Question: Who receives a T-shirt?

Answer: A generous group of Air1 donors has made it possible for us to gift an Air1 T-shirt to eligible donors. Donors who gift $30 a month, or a one-time gift of $360 or more, are eligible to receive one (1) T-shirt. Donors who gift $60 a month, or a one-time gift of $720 or more, are eligible to receive 2 (two) T-shirts. This is communicated only by email so check your giving account and make sure your email address is correct.

Question: We give as a family. Can everyone get a T-shirt or can we purchase these on our own?

Answer: We love our Air1 donor family! This time we have some limits based on inventory, and we're not able to offer a store to purchase extra shirts. A household qualifies to claim two (2) shirts with a one-time gift of $720 or more or a monthly donation of $60 or more. The maximum is two (2) shirts per household per year.

Question: What is the cutoff date to respond with my T-shirt size, and what if I miss the date?

Answer: We recommend clicking the link in the email as soon as you can. The last day to submit your T-shirt size is March 10, 2026.

Question: When will I receive my shirt?

Answer: Because shipping timelines vary, you should receive your shirt by late May 2026.

Question: If I claimed two shirts, should I receive them at the same time?

Answer: Commonly, T-shirt vendors fulfill orders based on size. It is very possible that you receive two shirts of different sizes at different times.

Question: What should I do if I haven’t received my shirt by the anticipated date?

Answer: If you have not received your shirt by the beginning of June, please email us HERE, and we'll figure it out with you.

Question: How do I know what size to choose?

Answer: These unisex shirts are 100% pre-shrunk cotton. Size offerings are XS-3XL. There is a size chart in inches below!

Question: I am located outside of the United States. Are shirts shipped internationally?

Answer: We love our Air1 family all over the globe! Unfortunately, we are limited by shipping constraints and cannot ship out of the U.S. at this time.

Question: Can I exchange my shirt for a different size?

Answer: We are not able to offer size exchanges at this time. Please be sure to look at the measurements closely before making your size selection.

Question: I have a question that wasn’t included here. Where can I go for answers?

Answer: Please write to our Donor Services team HERE. We’re here to help.

Finished Measurements (Inches)

Size	XS	S	M	L	XL	2XL	3XL
Body Length	26	28	29	30	31	32	33
Chest Width (laid flat)	16	18	20	22	24	26	28

Finished Measurements (Inches)

Size	Body Length	Chest Width (laid flat)
XS	26	16
S	28	18
M	29	20
L	30	22
XL	31	24
2XL	32	26
3XL	33	28